There is no Scandinavian “efficiency” in this Finnish welfare office. However, there is toxic mold and possibly even a ghost. It would be a grim place to spend eternity, but perhaps a fitting one, considering benefits-seekers feel like it takes forever to talk to a live person. Yet, when their numbers are finally called, the case-workers must spend no more than seven-minutes on their consultation, according to government mandate. Eelis Jarvinen tried to explain his frustration to the office manager, Anneli Tiainen, but when she didn’t listen, he took a header off the building. Until things get better, Jarvinen will keep haunting Tiainen and the rest of his former colleagues, thereby making the current situation even worse in director-co-writer Tiina Lymi’s three-episode Welfare Warriors, which premieres Thursday on Viaplay.
Tiainen feels somewhat guilty for blowing off Jarvinen in his darkest hour, but everyone else in the office has more pressing concerns, like “maintaining the dignity of the civil service” and “preserving the welfare state.” The former certainly won’t be happening in Welfare Warriors.
Soon, Tiainen notices weird and inexplicable phenomenon around the office, but she is too tired to even respond. Out of desperation, she creates six fake dummy corporations to sponsor fake worker training for 2,000 of their toughest fake-job-searching cases. Of course, such massive success gets noticed by the bureaucracy, who devise a more ambitious “hyper-enabling” pilot program, for which Tiainen’s office will be the guinea pigs.
Panicked to cover her tracks, Tiainen enlists the help of Seppo Isomaki, who is keenly aware of each and every one of his entitlements as a unionized civil service employee. Jarvinen also does his Grudge-like business, but Lymi and co-writer Juha Lehtola are almost too preoccupied with bureaucratic politics to notice, at least during the first episode.
Admittedly, the supernatural activity picks up somewhat in the next two installments, but it always takes a backseat to social commentary. While there is an oft-repeated plea to protect the welfare state largesse, some of the acerbic dialogue cuts both ways. Indeed, not one single second of Welfare Warriors inspires confidence in the ultra-privileged Finnish civil service.





























